Description:
Serial Number Location:
For Case 821G models (introduced in 2017 and still in production), the serial number plate is mounted on the left side of the frame near the articulation joint, just beneath the cab access platform. Always confirm the serial number before ordering parts—especially for Tier 4 Final components or electro-hydraulic controls.
Key Specifications
Years Manufactured: 2017 – Present
Engine Model: FPT N67, 6.7L Tier 4 Final turbocharged diesel
Net Horsepower: 230 HP @ 1,800 rpm
Displacement: 409 cu in (6.7 L)
Transmission Type: 5-speed powershift with lock-up torque converter
Hydraulic Flow Rate: 45 gal/min
Hydraulic Pressure: 3,626 psi
Operating Weight: Approx. 40,000 lbs
Bucket Capacity: 3.75 – 4.25 cubic yards
Breakout Force: Approx. 38,000 lbs
Top Travel Speed: 25 mph
Dimensions (L×W×H): Approx. 29.5 ft × 9.3 ft × 11.5 ft
Performance & Design Highlights
Tier 4 Final SCR-Only System: The FPT N67 engine meets emissions requirements without a DPF (diesel particulate filter), reducing downtime and improving fuel efficiency.
CASE Command Center: A 7-inch color display puts performance settings, diagnostics, and maintenance tracking at the operator's fingertips.
Selectable Power Modes: Economy, Standard, and Max power modes allow you to match fuel use and responsiveness to the job.
Ride Control & Auto-Ride: Standard ride control smooths the ride over rough terrain, while auto-ride adjusts settings based on speed.
Telematics-Ready: Compatible with CASE SiteWatch™ for real-time machine monitoring, maintenance tracking, and remote diagnostics.
Ergonomic Cab: Enhanced visibility, joystick steering, seat-mounted controls, and climate control deliver unmatched operator comfort.
Routine Maintenance
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Engine Oil & Filter: Change every 500 hours
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Hydraulic Oil & Filters: Replace every 1,000 hours
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Transmission Fluid & Filter: Change every 1,000 hours
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Fuel Filters: Replace every 500 hours
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Air Filters: Inspect every 250 hours; replace when restricted
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Cooling System: Flush and refill every 2,000 hours or 2 years
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DEF System: Top off as needed; inspect injection nozzle and clean DEF screen every 1,000 hours
Common Issues & Fixes
DEF System Faults or Derates: Caused by aged DEF or crystallization at the injector—use only fresh ISO-certified DEF and clean DEF lines and tank screen regularly.
Cab Display or Sensor Fault Codes: Loose wiring behind the operator display or corroded CAN connectors—reseat and clean terminals with dielectric grease.
Transmission Hesitation: Software-related shift logic issues—update TCU firmware and inspect pressure solenoids.
Hydraulic Drift or Slow Response: Often due to worn rod seals or contaminated hydraulic oil—replace cylinder seals and change filters.
Coolant Temperature Spikes: Caused by blocked radiator fins or weak fan clutch—inspect and clean cooling stack thoroughly.
Ride Control Not Engaging: Check solenoid control wiring and pressure switch calibration—adjust settings via in-cab display.